Politica de expediere

Shipping Locations

We ship both locally within Romania to a wide range of destinations.

Shipping Carriers

  • Local Deliveries: FanCourier

Order Processing Time

All orders are processed within 1 business day of purchase.

Estimated Delivery Times

  • Local Deliveries: 1–3 business days

Shipping Costs

  • Free Shipping:
    • Orders over 150 lei within Romania
  • For orders below these thresholds, shipping costs are calculated at checkout.

Returns Policy

We want you to love your purchase! If something isn’t quite right, we’re here to help.

Return Eligibility

  • All items are eligible for return.
  • Items must be in their original condition with packaging and tags intact.

Return Window

You can initiate a return within 30 days of receiving your order.

Refund & Exchange Options

  • We offer a full refund or an exchange for returned items, based on your preference.

Return Shipping

  • Free Returns: We cover the cost of return shipping. A prepaid return label will be provided upon request.

Damaged or Lost Items

If your item arrives damaged or is lost during shipping, please contact us immediately. We’ll work to resolve the issue as quickly as possible.

Customer Support

If you have questions about shipping or returns, feel free to reach out to us at support@next-provider.com. Our team is happy to assist!